Hyper Open Edge Cloud

[FINISHED] Maintenance: Aug, 30th 2024 to Sep, 2nd 2024: downtime in Rapid Space websites and API

Rapid.Space Maintainance. Read the article for real time information.
  • Last Update:2024-09-03
  • Version:001
  • Language:en

03/08/2024 15:15 UTC: Upgrade is finished

Upgrade is finished. All servers are allowed to connect and all websites are available.

Don't hesitate to open a ticket if you identify any problem.

02/08/2024 13:30 UTC: Web Sites are open, API partially open

We release the access to our websites, but the API still restricted (not all servers are allowed to connect).

We detect a bug related some new features (Remote Node), used by some instances, so we decided to postpone the release of the API access to 03/09/2024.

Furthermore, we are working hard to reestablish full operation as soon as possible.

01/08/2024 13:30 UTC: Upgrade done, sites will be reopened on Sep, 2nd

Upgrade of Rapid.Space ERP5 is finished and verified, however, as planned, the sites can remain down until Sep, 2nd 12:00 UTC.

Part of our infrastructure is already accessing out API backend, the remain portion of the access will be reestablished on Sep, 2nd, by our team.

Rapid.Space team will work with Mission-Critical Projects managers hosted in our infrastructure to re-open access under supervision, before release the whole site and API to general usage.

30/08/2024 17:30 UTC: Upgrade started

Upgrade started, our websites and API will be unavailable until 02/09/2024.

30/08/2024 to 02/09/2024: Schedule Update

The upgrade will start at 30/08/2024 17h30 UTC.

The websites can stay offline until 02/09/2024 10:00 UTC after the machines start to be connected, rather them before the machines connect.

30/08/2024 to 02/09/2024: Major downtime in Rapid Space websites and APIs

We are upgrading Rapid.Space ERP5 (a.k.a. Rapid Space Master) to 1.0.364 version (or later).

It will be a major data migration, so our services will be unavailable or partially unavailable from 30/08 (end of the day) until 02/09 (or later).

The affected sites will be, unavailable from 30/08 (end of the day) to 01/09 (end of the day):

The affected API access will be, unavailable from 30/08 (end of the day) to 02/09:

  • https://slap.rapid.space (API site, used for command line and servers)
  • https://slap.vifib.com (Legacy API site, used for command line and servers)

Note: The APIs access won't be released all at once, so after 02/09 the API will be partially unavailable for some servers. So, some servers and services may not take into consideration changes until the API is fully available.

The following sites WON'T be affected:

This schedule will be refined in a further update, with more precise schedule.