Hyper Open Edge Cloud

[SCHEDULED] Maintenance: Jul, 16th 2024 07:00 GMT: downtime in CircleB Datacenter

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  • Last Update:2024-06-27
  • Version:001
  • Language:en

16/07/2024 07:00 GMT: Downtime in CircleB datacenter

Our operator in Douai datacenter is doing maintenance work on the network infrastructire. Here is their message:

Dear Sir, Madam,


As part of our ongoing commitment to enhancing the quality of service we provide, we would like to inform you about scheduled maintenance related to our network infrastructure.


Maintenance Details:

    Start Date & Time: July 16, 2024 9:00 (CET)

    End Date & Time: July 16, 2024 12:00 (CET)

    Expected Outage: Up to 15 minutes, see details below


During this maintenance, your services will be affected.


Expected Impact on Your Services:

During this maintenance window, your network services will be migrated to our new core network infrastructure. The new infrastructure is going to provide much more capacity for further growth, and is also more scalable, and simply more up-to-date. We expect the actual outage for your services to be roughly 2 minutes, but we are accounting for up to 15 minutes in case something needs to be troubleshooted.


We want to assure you that this type of maintenance is not a common occurrence, and we will continue to see to it that maintenances involving an outage are limited to an absolute minimum.


In the event that the timing of this maintenance is conflicting with your operations, then please reach out to us, then we will try to schedule this with you at a more appropriate time.


Should you have any concerns or questions, please do not hesitate to contact us.


Thank you for your understanding and cooperation.


Kind regards,

Circle B Support team