Hyper Open Edge Cloud

[FINISHED] Incident: June, 28th 2025 22:10 GMT: network problem in Hydro66 rack

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  • Last Update:2025-08-29
  • Version:001
  • Language:en

29/08/2025 08:00 GMT: Explanation

Our team contacted  the data center and it confirmed that there was an incident:

We experienced a loss of DH01 B-feed on the utility side between 00:15 and 01:20 last night. An RCA has been requested from the utility provider.

28/08/2025 23:26 GMT: Hydro66 rack is restored online

Connectivity to the Hydro66 rack has been restored. All servers are now reachable.
No reboots were detected; the issue was limited to network connectivity.

28/08/2025 22:10 GMT: Network incident in Hydro66 rack

Our servers in Hydro66 rack are down. We are trying to reach datacenter to get some update about the status.