Hyper Open Edge Cloud

[ONGOING] Incident: August, 8th 2025 20:00 GMT: Lost contact with some machines in BSO Japan datacenter

Rapid.Space Maintenance. Read the article for real time information.
  • Last Update:2025-08-21
  • Version:001
  • Language:en

21/08/2025 08:00 GMT: Machine tokyo-capri-003 still unavailable

After taking action on tokyo-capri-003 we were not able to restore access to it. We are executing next steps.

19/08/2025 08:45 GMT: Access restored to tokyo-capri-002

We restored access to tokyo-capri-002 and it is now fully functional.

13/08/2025 10:45 GMT: Actions will be taken on 2025/08/20

Actions on the machines will be taken on 2025/08/20.

12/08/2025 08:15 GMT: We've contacted the support

We contacted the supplier for the support.

08/08/2025 20:00 GMT: Lost access to some machines in BSO Japan datacenter

We lost access to some machines in BSO Japan datacenter.